Scott E. Murphy
Marketing & Brand Strategist
Digital Marketing · Events · Customer Experience
Twenty years building marketing programs across pharmaceutical, e-commerce, promotional products, floral, hospitality, and B2B services. Below is the full resume in readable form — every role, every number, and where it came from. If you would rather hand it to someone else, the PDF is one click away.
PDF · 2 pages · Updated June 2026
The short version
Marketing and brand strategist with twenty years leading digital campaigns, brand growth, event programs, and customer engagement across healthcare, hospitality, retail, travel, floral, and promotional products. I have run marketing as a department of one and as part of a cross-functional team, in-house and on the agency side of the table.
My background is deepest in lifecycle marketing, SEO, paid media, email and SMS automation, event strategy, and the operational work that keeps all of it running: SOPs, playbooks, vendor management, and budget oversight. I was trained as a journalist, which means I write the copy rather than briefing someone else to guess at it.
What I am known for is attaching numbers to marketing work — a $2.5M product line, an SMS program that produced $126,000 in ninety days, 36% year-over-year organic growth, a 98% client retention rate. Each one belongs to a named employer and a specific date, and I am happy to walk through any of them.
- $2.5M Bouquet collection I designed, single-year sales — Sunshine Bouquet, 2018
- $126K SMS program revenue in its first 90 days — DiscountMugs, 2019
- $56M Operating budget my marketing programs supported — ComplyRight
- 1M+ Email and SMS subscribers under my management — DiscountMugs
Experience, in detail
Core competencies
- Digital Marketing Strategy
- Brand Positioning
- Campaign Execution
- Lifecycle Marketing
- Sales Enablement
- Content Development
- Event Marketing
- Customer Experience Strategy
- Lead Generation
- Performance Analytics
- Marketing Operations
- Stakeholder Management
- B2B & B2C Marketing
- SEO & SEM
- Vendor Management
- Budget Oversight
- Process Improvement
- Cross-Functional Team Leadership
Professional experience
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Lead Consultant
May 2025 – PresentAxis Creative Consulting · Fort Lauderdale, FL
Digital marketing, branding, and event management for businesses across South Florida and nationwide.
- Led brand strategy and digital marketing projects for B2B and B2C clients across multiple industries.
- Built the consulting process, client onboarding system, and project workflows from the ground up.
- Increased client retention to 98% through recurring account reviews and proactive campaign management.
- Directed two major brand launches that lifted client lead generation an average of 25% within 90 days.
- Managed website redesigns, SEO strategy, content planning, and customer engagement campaigns.
- Worked remotely while managing client strategy, campaign execution, website development, and cross-functional collaboration across multiple markets.
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Digital Marketing Manager
Dec 2021 – Jan 2025Tri-Source Pharma · Pompano Beach, FL
Pharmaceutical products across oncology, anesthesia, sedation, pain management, and animal health.
- Directed full-funnel digital marketing campaigns across multiple pharmaceutical brands.
- Increased website traffic 36% year over year through email automation, SEO strategy, and targeted digital campaigns.
- Reduced email bounce rates by 32% through audience segmentation and automated workflows.
- Improved organic search performance through SEO content planning and ongoing campaign analysis.
- Led website redesign projects that improved user experience, conversion flow, and digital visibility.
- Managed event marketing and conference planning for ACVIM, VCS, AVMA, and Fetch360.
- Created SOPs and marketing playbooks for internal teams and new staff training.
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Email Marketing Manager
Apr 2019 – Feb 2020DiscountMugs · Miami, FL
National supplier of promotional products serving businesses, events, and organizations.
- Managed email and SMS marketing programs for more than 1 million subscribers.
- Built automated lifecycle campaigns in Salesforce Marketing Cloud.
- Increased email open rates from 14.8% to 22.6% through segmentation, testing, and content updates.
- Achieved a 9% click-through rate across targeted campaign initiatives.
- Launched the company's SMS program, generating more than $126,000 in revenue within three months.
- Maintained inbox placement between 94% and 98% through deliverability monitoring and compliance management.
- Partnered with creative and merchandising teams on product campaigns, landing pages, and promotional content.
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Marketing / Project Manager
Apr 2016 – Feb 2019Sunshine Bouquet Company · Miami, FL
Manufactures and distributes fresh-cut floral products through major U.S. retail channels.
- Led marketing campaigns across print, digital, social media, and event channels.
- Produced catalogs, brochures, trade show materials, website content, and product launch assets.
- Increased social media engagement 12–15% per month through photography and content strategy.
- Designed a bouquet collection that generated more than $2.5 million in sales during 2018.
- Managed trade show planning, vendor coordination, logistics, and marketing budgets.
- Conducted market research and competitive analysis to support campaign planning and product positioning.
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Business Development Coordinator
Jan 2015 – Mar 2016The Gems Group · Miami, FL
Floral marketing programs and retail partnerships for supermarket and mass-market channels across North America.
- Supported product development and client marketing programs in the retail floral industry.
- Coordinated projects across operations, fulfillment, development, and sales teams.
- Prepared business development presentations, product showcases, and retailer forums.
- Managed client marketing platforms and customized promotional initiatives.
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Marketing Consultant
Apr 2013 – Dec 2014Freelance · Miami, FL
Marketing strategy and digital campaigns for hospitality, media, and property management clients.
- Managed website design, SEO, social media campaigns, email marketing, and analytics reporting.
- Conducted market research and campaign analysis to improve audience engagement and traffic growth.
- Produced print and digital marketing materials for client campaigns and brand initiatives.
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Online Content & Social Media Director
Jan 2012 – Mar 2013Newvue · Miami, FL
IPTV consulting and channel development for government and private sector clients.
- Directed social media, email marketing, PPC, SEO, and affiliate marketing campaigns.
- Increased website traffic 200% through branded social media growth programs.
- Increased email engagement 1,000% within six months through testing and content updates.
- Managed analytics reporting and campaign performance tracking.
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Marketing & Product Development Specialist / Catalog Merchandising Manager
Jan 2006 – Jan 2012Everglades Direct / ComplyRight, Inc. · Sunrise, FL
B2B marketing, fulfillment, and HR solutions for national clients.
- Managed multi-channel marketing campaigns across email, PPC, direct mail, webinars, and digital advertising.
- Supported annual marketing programs tied to a $56 million operating budget.
- Reduced catalog production timelines by 30 days through workflow improvements.
- Managed product lifecycle planning, forecasting, merchandising, and vendor relationships.
- Contributed to the development and launch of HRdirect.com, focused on user experience and digital performance.
Tools & platforms
CRM & Marketing Platforms
- HubSpot
- Salesforce
- Marketo
- Braze
- Iterable
- Microsoft Dynamics
Analytics & Reporting
- Google Analytics
- SEMrush
- Moz
- Tableau
- Cognos
- MySQL
- A/B testing
Email & SMS Marketing
- Salesforce Marketing Cloud
- Klaviyo
- Mailchimp
- Constant Contact
- Attentive
CMS & E-Commerce
- WordPress
- Magento
- Shopify
- WooCommerce
- Wix
- Drupal
Advertising & Social
- Google Ads
- Meta Ads Manager
- Hootsuite
Project Management
- Asana
- monday.com
- Basecamp
Education
Bachelor of Science, Magazine Journalism
Minor in Theatre · University of Florida, Gainesville, FL
Leadership & recognition
- Managing Editor & Writer, Orange & Blue Magazine — directed all aspects of production including writing, editing, photography, and design.
- President, Hispanic Communicators Association (2003) — promoted academic and career development in journalism and communications.
- Vice President, Pride Student Union (2001–2002) — fostered an inclusive community environment.
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